“During a short period of time, we were able to digitise our customer review management drastically. We are excited about launching LIA, CodeGen’s AI chatbot via the Walkers Tours website, to further augment our offering by enabling real-time intelligent conversations with customers. Walkers Tours being one of the first in Sri Lanka to adopt AI technology in the travel trade, we look forward to working with CodeGen to enhance our conversion rates and cross-selling capabilities through LIA in the future.”