CodeGen’s Cutting-Edge Cruise Booking Engine Drives Success for Travel Agents

Insights |

Since its launch in 2017, Royal Caribbean International’s AirWaves platform has reshaped how travel agents book fly-cruise packages. Developed and powered by CodeGen, the platform integrates flights, hotels, and transfers, enabling agents to design comprehensive, tailored travel itineraries for their clients.

With access to over 2,500 hotels, flights from 30 regional UK airports, and options for pre- and post-cruise stays, AirWaves allows agents to create personalised holiday experiences that cater to each client’s unique needs. The platform’s intuitive, four-step booking process saves agents time and simplifies itinerary planning. Royal Caribbean Cruise Line (RCCL) also provides full ATOL and ABTA protection, giving peace of mind to agents and their clients alike.

The system has been praised as revolutionary, with agents describing it as “life-changing,” “raising the bar in the cruise industry,” Designed to make life easier for travel agents, AirWaves enables effortless booking of any ship, anywhere in the world. Its streamlined approach and comprehensive features have been recognised as the perfect tool to help agents sell cruises more effectively.

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By actively incorporating feedback from its trade partners, CodeGen has delivered a platform that not only meets but continues to exceed agent expectations. Its user-friendly interface, combined with a comprehensive range of options for flights, hotels, and transfers, makes it a true one-stop shop for cruise planning. Agents have noted that it has positioned Royal Caribbean’s offerings as equally viable to land-based holidays, thanks to its ease of use and comprehensive features.

This commitment to innovation underscores Royal Caribbean’s dedication to strengthening relationships within the travel community. By leveraging advanced technology from CodeGen, AirWaves empowers agents to deliver exceptional service and meet the evolving expectations of modern travellers. The overwhelmingly positive feedback and transformative impact of AirWaves have firmly established it as a leading tool in simplifying fly-cruise booking, benefitting agents and travellers alike.

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