Post-Trip Engagement & Customer Success
TravelBox AI keeps travelers engaged even after their journey ends. Seamlessly capture feedback, reviews, and ratings through the integrated Review Spotter platform, and use this data to shape product ratings, recommendations, and future sales strategies.
Combined with customer profiles and loyalty programs, TravelBox AI supports repeat bookings, personalized travel offerings, and stronger long-term loyalty. The platform also enables post-trip issue resolution, follow-ups, and automated communications, helping travel businesses maintain high levels of customer satisfaction.
Core Features
Integrated Review Spotter
Collect traveler feedback, ratings, and reviews to improve products, build trust, and drive sales.
Customer feedback & review management
Capture ratings, comments, and experiences across all products and packages.
Loyalty program integration
Manage earning, redemption, and tier-based benefits to encourage repeat bookings.
Post-trip support
Handle complaints, requests, and post-trip modifications efficiently.
Automated follow-ups
Send promotions and personalized offers automatically to increase retention.
AI Augmentation
Personalized future recommendations
Deliver AI-driven suggestions based on past trips, preferences, and behavior.
Future Ready
AI agents for customer relations and loyalty
Automate interactions, track engagement, and deliver personalized loyalty experiences to boost retention and repeat bookings.
