Operations & Trip Execution
Streamline pre-trip and in-trip operations with TravelBox AI. Automate every booking task while ensuring documents and emails are automatically generated and sent to customers and suppliers. With built-in document types, templates, and a powerful rule engine, TravelBox AI makes it easy to brand and customize every communication. Internal queues help teams monitor bookings, track payments, and automate reminders, while the AI Assistant supports bulk modifications and cancellations caused by voluntary or involuntary changes.
TravelBox AI also automates flight schedule change management, keeping itineraries accurate without manual intervention. Inbound operators, DMCs, and group travel teams can use the DMC module to manage fleet operations, allocate vehicles, drivers, and guides, and automate workflows end-to-end, reducing manual effort and ensuring a flawless traveler experience.
Core Features
Automated documents & emails
Generate and send branded booking confirmations, e-tickets, vouchers, invoices, and operational communications automatically.
Internal queues & workflow automation
Track bookings, manage balance payments, send reminders, and streamline operational workflows with internal queues.
Flight schedule change automation
Automatically handle flight schedule changes to keep itineraries accurate and up to date without manual intervention.
End-to-end booking fulfillment
Validate, confirm, and fulfill bookings across all product types with confidence and operational consistency.
DMC operations management
Manage inbound, group, and DMC operations efficiently by allocating fleet, drivers, guides, and jobs through automated workflows.
Supplier coordination
Monitor confirmations, updates, and pre-trip preparations to ensure smooth coordination with suppliers.
Itinerary readiness
Consolidate all trip components into a single interface for accurate, seamless delivery.
AI Augmentation
Bulk booking management
Efficiently manage group bookings, bulk modifications, and cancellations with AI-assisted workflows.
AI Assistant for operations
Receive smart suggestions, monitor queues, and detect anomalies to ensure smoother execution and faster resolution.
Future Ready
AI agents for booking operations & servicing
Automate confirmations, modifications, and bulk updates to streamline workflows, reduce errors, and boost efficiency.
