Unlocking the Pearl: Powering Total Travel Freedom with the SriLankan Holidays Itinerary Builder

At its heart, Travelbox AI by Codegen is a comprehensive, all-in-one ecosystem designed to help travel giants from Global Airlines and Cruise lines to DMCs and Tour Operators manage operations, products and sales across a unified system. While our LIA AI acts as an enterprise co-pilot to automate “manual grunt work” and repetitive tasks, we know that for businesses like SriLankan Airlines,the true measure of success is the experience delivered to the end-customer.

The Itinerary Fragmentation Problem

In the modern travel world, planning a multi-stop journey often feels like a part-time job. Research indicates that travelers and travel agents can spend between one to two hours manually piecing together flights, hotels and activities. For those wanting something more complex than a standard “seven nights in one hotel” package, the process is often slow, manual and incredibly frustrating for the guest and a productivity drain for your team.

Built for the Visionary Travel Provider

We developed our latest breakthrough specifically for our partners who want to offer a “guest-first” digital experience. Whether you are an airline looking to upsell complex holiday packages or a DMC aiming to provide total flexibility, this tool is designed to give your customers total control without adding to your operational overhead.

Introducing: The “Create Your Own” Itinerary Builder

We are thrilled to unveil our new Dynamic Packaging (DP) Itinerary Builder, recently rolled out for SriLankan Holidays. This isn’t just a search tool; it is a digital architect that empowers B2C users to build fully custom, multi-stop adventures from, the sun-drenched beaches of Bentota to the misty tea plantations of Nuwara Eliya, as easily as booking a single room.

Empowering Your Customers with Total Freedom

By integrating these capabilities, SriLankan Holidays has transformed its storefront into a high-conversion “experience engine” through features that drive real business value:

• Multi-Hotel Stays: Your guests can now book different hotels for different legs of their journey such as a beach stay followed by a mountain retreat, all within a single, seamless itinerary.
• Flexible Entry & Exit (Open-Jaw): Travelers can fly into one city and depart from another, saving them the time and hassle of backtracking to their original airport just to catch a flight home.
• The “Own Arrangements” Gap: We know modern travelers like to mix professional bookings with personal discoveries. TravelBox AI allows users to leave gaps for their own spontaneous plans, ensuring your platform supports their entire journey.
• Mix & Match Simplicity: Your customers can effortlessly combine your flights and hotels with transfers and activities to create a “perfect fit” package that reflects their unique style and pace.

A More Competitive, Customer-Centric TravelBox AI

By providing these high-level B2C capabilities, TravelBox AI has evolved beyond a powerful backend engine into a tool for ultimate customer delight. These enhancements lead to more personalized trips, faster response times and significantly higher booking conversions for your business. It bridges the gap between enterprise-grade reliability and the intuitive, flexible experience that today’s travelers demand.

“Your travelers’ rules, your platform’s power so why offer a package when you can offer a dream?”

Leading the Way in Travel Tech

This development reaffirms why TravelBox AI remains the world’s leading travel technology software. We don’t just solve your operational problems; we give you the tools to solve your customers’ problems. By eliminating itinerary fragmentation, we empower our partners to offer a level of personalization that was previously impossible to achieve at scale.

Ready to transform your travel operations? Give your customers the freedom they’ve been waiting for.

Speak with a TravelBox AI specialist to map this to your operations →  sales@codegen.co.uk