Designed for Any Type of Business

We help businesses focus on enhancing the customer experience by providing in-depth analysis of customer reviews through end-to-end digitalisation of the review collection process.


Travel & Tourism

E-Commerce

Retail

Restaurants

Healthcare

Financial Institutions

Automobile

Real Estate

Insurance & Services

Real Reviews – Valuable Insights

Digitalise Review Management

Automate review collection for any type of product or service with customisable review forms and manage all reviews via a unified platform.

Collect Verified Reviews

Automate review invitation post-purchase for verified review collection product or brand-wise. You no longer have to worry about fake reviewers.

Gain Customer Intelligence with AI

Understand how customers react and rate products and services with sentiment trend analysis, review semantics with advanced information classification and dashboards

Automate Surveys with SurveyBot

You can leverage our AI conversational chatbot Lia to automate review collected via multiple platforms in a human-like way.

Centralise Incident Escalation and Management

Capture customer complaints with real-time alerts and acceleration issue resolution of negative reviews for better customer satisfaction.

Collect Reviews Anywhere

Collect reviews from in-store, offline or online and measure store performance along with the online reviews for a centralised and holistic view of your brand performance.

Categorise Reviews for Better Insights

With AI, deep dive into customer sentiments and intent trends for each product or brand category analysis and reporting

Increase Online Visibility with SEO

Improve click-through rates and website traffic by publishing a review profile of your company to improve online visibility.

Agent Review Platform

Make product recommendations possible by providing a platform to refer to honest reviews of your employees’ experience with your own products and services.

Branding & Theming

Customise review forms to suit your brand guidelines. With ReviewSpotter, you can also send review forms to customers via your company emails and increase consistency.

Our Technology

Digitalise and analyse reviews with AI infused technology that enables you to aggregate, monitor and escalate feedback in real-time.

Take Guest Satisfaction to the Next Level

With ReviewSpotter

Enable websites to showcase and collect customer reviews in minutes

Offload data-intensive jobs and tasks and free up staff for humans-centric tasks

Manage a centralised platform for the overall review management

Easily create multi-device compatible reviews forms in real-time

Share real-time updates between teams for quick resolutions

Glean business intelligence from the feedback on your products and services

Digitalise and Grow

Talk to one of our customer experience experts and take guest satisfaction to the next level with ReviewSpotter. Digitalise review collection, analyse sentiments and trends with AI and optimise operations.

Speak to a Specialist

Get in Touch with Us

Harness the Power of AI to Boost Customer Satisfaction