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Associate Lead TechOps Engineer

Colombo, Sri Lanka
Post Date: 29/03/2022 Close Date: 30/06/2022

What We Are Looking For In You?


This is a role that carries out leading the daily application operations which includes product support, systems monitoring/maintenance, automation and troubleshooting. An Associate Lead TechOps Engineer role would require adequate leadership qualities and sound technical skills in Cloud native technologies including container management and container orchestration. Also need to identify issues in the production phase and system and implement monitoring solutions to overcome those issues. CodeGen supports clients around the globe, so the team will be a roster based engineering team providing 24/7*365 L1/L2 support for projects.

Responsibilities

Deploying and managing production architecture Linux hosted system(Microservices & monolithic)

Install, Tune & manage Middleware containers, CMS, Caching technology & Database system in different cloud platforms & hosted systems

Assist in troubleshooting issues, attending to faults, analysis of issues, applying corrective action / workarounds, proving RCAs

Involve in operational cycle design, implementation and automation of the CD pipeline

Resource and capacity planning within distinct project

Coaching and mentoring

Engagement in blocker/critical incidents adhering to defined SLAs

Engage with Global clients for Triage calls/Release calls

Supports issue resolution, providing options and solutions to resolve conflicts within the team and escalating to the team Leads when required

Capturing and sharing knowledge and ensuring use of documentation within the team

Support management to implement team goals and objectives

Assist HR to the recruitment process

Career path development and create Learning opportunities for subordinates

Pre - Requisites

Bachelor’s degree or equivalent in IT, Computer Science or in a related field (Compulsory)

Minimum of 3 years work experience in software delivery and Cloud-native technologies

Good Knowledge in Linux Administration (RHCSA certification or hands-on is preferred)

Experience in containerized deployment (docker, Kubernetes)

Strong analytical skills and problem-solving abilities

Strong and effective interpersonal and communication skills and the ability to interact promptly and professionally with teams across different time zones

Excellent communication skills, written and verbal

Familiarity in industrial DevOps tools will be advantageous (Jenkins, Rundeck, Soap UI, postman, Ansible etc.)

Experience in cloud technologies will be an additional advantage

Sounds Like You? Great We Want you!

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