Restaurant and café owners at The Restaurant Show can gather vital intelligence from their reviews to help increase profits with Review Spotter. Leading global technology provider CodeGen will showcase its cutting-edge tool to analyse customer feedback at The Restaurant Show in Olympia, London (30 Sept – 2 Oct 2019)
The AI driven technology currently being leveraged by restaurateurs globally is expected to be a big hit at the show.
Review Spotter is an easy-to-use, innovative system to collect and analyse reviews from customers in real time. The data collected provides vital business intelligence to give owners a holistic view of what their patrons are saying about the food, service, ambience and more. Review Spotter experts will be on hand (exhibition stand GN34) to explain how they can help restaurateurs use this knowledge to enhance all areas of the business from customer loyalty to increased profits.
Review Spotter provides simple ways to create new customer feedback forms and uses cutting edge natural language processing to understand comments left by customers. With automated features including invitations to increase response rates and data analysis tools for reporting, Review Spotter helps restaurateurs have a deeper understanding of their guests.
Mark Melzack, senior sales and marketing manager, CodeGen commented: “Every café or restaurant owner is aware of how vital reviews are to the success of their business but a lot of them just rely on the traditional methods of collection that don’t really help them. Review Spotter is cloud based, easy to set up and customisable to your business, plus it provides valuable insights into your customers’ opinions that you can use to improve your bottom line.”
CodeGen is exhibiting at The Restaurant Show at Olympia, London, 30 September – 2 October 2019, stand GN34. To book an appointment with the team at the show, visit codegen.co.uk/contact.