AI-Powered
Travel Technology Solution

“Delivering a smooth enquiry and booking system that lives up to the Virgin Holidays brand is no small feat. Our ten-year partnership with CodeGen is a testament to our shared values of customer service excellence and ambition to enhance the customer journey. Providing our reservations team with state-of-the-art technology to ensure that their service efforts can go above and beyond, whilst being efficiently reported, is essential to our business. Thank you to CodeGen for their ongoing developments to the TravelBox™platform to meet our needs.”

“Congratulations on your 20thanniversary. Here at Kuoni we know how important heritage is, it’s great to work with such an established and reliable business. Over the last few years, our partnership has got stronger and together we have achieved a number of successful business changes. I enjoy working with you all for your passion, understanding of the industry, skills and expertise. Thank you CodeGen team!”

“TravelBox™and Oracle Cloud Infrastructure gives Desert Adventures the confidence to engage with big customers in the world over. With its cloud infrastructure, our company can scale up to large volumes of requests. There’s a saying thatin a healthy body, you should not feel your heart beating. That’s how I see systems today, with CodeGen. My sales and operational teams don’t realise there’s a system running, because it all runs smoothly. That confidence is priceless.”

“CodeGen’s TravelBox™ technology has proven to be a valuable resource for our Company. The features of the system offer the perfect blend of user-friendly interfaces, scalability and adaptability to ensure that the product grows with us. TravelBox™ along with the expert advice and support from the CodeGen team allowed us to improve the efficiency of our business and provided a better experience.”

“During a short period of time, we were able to digitise our customer review management drastically. We are excited about launching LIA, CodeGen’s AI chatbot via the Walkers Tours website, to further augment our offering by enabling real-time intelligent conversations with customers. Walkers Tours being one of the first in Sri Lanka to adopt AI technology in the travel trade, we look forward to working with CodeGen to enhance our conversion rates and cross-selling capabilities through LIA in the future.”

“Tour America has worked with CodeGen for over 15 years. Over this time we have found them to be a fantastic partner to work with. They understand our business needs and advise us accordingly. We upgraded our back office system two years ago, which has helped us both increase and streamline our business. With their help, this was a seamless transition; we would highly recommend CodeGen.”